JH App Group LLC ("Company", "we", "us") operates the CaseFlow mobile application ("App"). This policy explains how we handle your information.
We do not collect personal data. The App stores the following information locally on your device only:
CaseFlow does not collect, store, or process USCIS account usernames, passwords, or authentication credentials. The app uses only receipt numbers to retrieve publicly available case status information.
Receipt numbers are sent to our backend server solely to query the USCIS case status systems on your behalf. No personal data is stored on our servers.
We do not sell, rent, or share your data with any third party. Receipt numbers are transmitted only to USCIS (via publicly available systems) for the purpose of checking case status.
All case data and preferences are stored locally on your device using an encrypted database. Our server maintains a short-lived cache (under 5 minutes) for performance, after which data is automatically deleted. Uninstalling the App removes all local data.
The App communicates with:
No analytics, advertising, or tracking services are used.
We use HTTPS encryption for all network communications. API credentials are stored securely on our server and never exposed to the client application.
The App is not directed at children under 13 and does not knowingly collect data from children.
We may update this privacy policy. Changes will be posted on this page with an updated effective date.
If you have questions about this privacy policy:
JH App Group LLC
Email: support@jhappgroup.com
Colorado Springs, CO 80910
CaseFlow is not affiliated with, endorsed by, or connected to U.S. Citizenship and Immigration Services (USCIS) or the U.S. Department of Homeland Security.